Welcome to Elmswood Surgery
As well as a source of information about our Practice, the staff & the services we provide, we hope you use the website as a useful resource with links to other reliable websites for health related information.
PLEASE NOTE THAT WE ARE CURRENTLY ACCEPTING NEW PATIENTS
The GPs have decided that the practice will take part in the "Summary care record".
This means that patients records can be viewed by health personnel in other parts of the country, and may help if you need tratment away from home. The only parts of your record which will be available are medication and any allergies or adverse reactions. If you DO NOT wish you records to be uploaded to the national spine then you need to let us know, if you haven't already. You can change your mind at any time.
We want all our patients to be able to get through to us when they need to, and avoid the frustration of an engaged telephone. We therefore ask that unless your problem is urgent and you need an appointment that morning, please DO NOT phone between 8.30am and 9.30am.
For results, in particular, we suggest that you phone in the afternoon,when the surgery can be a little quieter and the phone lines less busy
You can now book routine GP appointments and order authorised repeat prescriptions vis the internet - just click below
Click Here to book/cancel your appointment online
Click Here to order your repeat prescription online
We have an automated arrivals screen, situated just before you reach the reception desk. Please feel free to record your arrival for your appointment on the screen. It is very user friendly. We hope this will give the receptionists more time to help with queries and booking appointments
We will now offer a few routine appointments on Mondays, and Tuesdays with a GP, from 7am, and on Mondays from 6.30 to 7.30pm. These can be booked in the usual way.
How You Can Help Us 
Patients can help us by:
- Turning up on time for appointments
- Avoid phoning us first thing in the morning, unless your need is urgent
- Being patient if the doctor or nurse is running late
- Only requesting home visits if you are too ill to attend surgery
- Letting us know if you cannot keep your appointment
- Telling us if you change your name, address or phone number
With your help we can offer routine appointments within two working days, avoid you waiting too long in the waiting room, process repeat prescriptions rapidly, and see you on the same day if your problem is urgent.
WE NOW HAVE A PATIENT PARTICIPATION GROUP, run by Dr Irfan Malik. Meetings are held once a month for about an hour on Friday afternoons (mid-month). If you are interested in being involved please contact Dr Malik at the surgery, or by e-mail at drimalik@hotmail.com .
There is now a special page for this group.. Please click on the link higher up this page on the right