When We Are Closed
Please only use this service for problems which will not wait until the surgery is next open
If you or your family need urgent medical care when the surgery is closed, please phone the usual daytime telephone number (9858822) and your call will be re-directed to the out-of-hours service. Your needs will be assessed and you will either be given advice or arrangements will be made for you to be seen by a health care professional.
You may also phone NHS Direct, which provides a 24-hour advice and health information service on Tel: 0845 4647; or you may visit the NHS Walk-in Centre on London Road (next to the BBC). This is a nurse-led drop in service offering health advice, information and treatment of minor ailments by experienced nurses and advisors. It is open 365 days a year from 7am to 9pm.
You can also contact NHS Direct Online at www.nhsdirect.nhs.uk
Your local pharmacy can also offer you advice and treatment if required, for a range of minor ailments. Under the Pharmacy First scheme, if you are exempt from prescription charges you will be able to get the same medications the GP would prescribe free of charge for head-lice, sore throat, earache, teething pain and pain relief for toothache, and includes paracetamol for children.
To access the service go to your local Pharmacy First pharmacist (look out for posters, leaflets and window stickers)
NHS Direct
In the case of urgent need when the practice is closed you can call
NHS Direct (0845 4647) to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.