When We Are Closed
Please only use this service for problems which will not wait until the surgery is next open
If you or your family need urgent medical care when the surgery is closed, call the new 111 number if you feel your call is urgent but does not require an ambulance or a visit to A & E. It is to release more resources to deal with 999 calls but to help you more efficiently than calling the usual out of hours number. If you call the surgery nember out of hours you will be redirected to a message telling you to call 111.
If it is a medical emergency please call 999 for the emergency services.
You may visit the NHS Walk-in Centre on London Road (next to the BBC). This is a nurse-led drop in service offering health advice, information and treatment of minor ailments by experienced nurses and advisors. It is open 365 days a year from 7am to 9pm.
Your local pharmacy can also offer you advice and treatment if required, for a range of minor ailments. Under the Pharmacy First scheme, if you are exempt from prescription charges you will be able to get the same medications the GP would prescribe free of charge for head-lice, sore throat, earache, teething pain and pain relief for toothache, and includes paracetamol for children.
To access the service go to your local Pharmacy First pharmacist (look out for posters, leaflets and window stickers)
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.