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Noticeboard

Opening Hours
The reception area is open from 8.30 am to 6.30 pm Monday to Friday. We are closed at weekends and on all public holidays.

We have extended our opening hours. On Mondays, and Tuesdays a few routine appointments are available with a GP from 7am. . Please note that nurse appointments are not available, and the reception telephone will not be on.

Out of Hours
If you or your family need urgent medical care when the surgery is closed, please phone 111

 

The best time to call the surgery for advice is after morning clinics, usually between 11.30 and 12 noon. If the doctor you wish to speak to is still busy they will call you back, provided you leave a phone number, preferably a land line. 

Registration

The surgery is able to accept new patients who live in our practice area. 

Training

Every two months (but sometimes more often) the practice will be closed on  a Tuesday afternoon to allow protected staff training time. We need to  do this to keep up with changes and developments which affect the practice.  On these afternoons the phones will be switched off for up to five hours, reception may be closed, and any urgent needs will be directed to the out of hours service

The next date is  10th February

Please try our automated arrivals screen next time you come in for an appointment?!

Our current registrar is  Dr Shankar who joined us in August. He will be here until next August.

BABY CLINIC

The health visitors' baby clinic  at Sherwood Health Centre is  on  Tuesdays at 12 noon 

Sexual Health checks are available, Please look up under clinics and services

 Welcome to Elmswood Surgery 


CHRISTMAS & NEW YEAR 2014

The surgery will be closed for the Christmas break from 6.30pm on 24th December, until 8.30 am on 29th December . We are also closed on New Year's Day, 1st January but will be open on the 2nd January.

If you need a doctor or medical advice when we are closed please, as usual, call the surgery number to be diverted to the out of hours service, or dial 111.

 

FLU VACCINATIONS

We stil have some flu vaccinations available.

 .  Please contact the surgery to book an appointment if have not had one yet this season andyou are:

  •  over 65
  •  pregnant
  • or suffer from any of the following medical conditions:
  • COPD
  • asthma and use a brown, red or purple inhaler
  • chronic kidney or liver disease
  • chronic neurological disease
  • diabetes, or are immunocompromised  .

We also offer flu vaccinations to carers of those who would struggly greatly if their carer were to fall ill.

Children:

This year the Fluenz nasal flu vaccination is offered to all children ages 2,3 & 4, and all children aged under 18 who have one of the medical conditions listed above.

So far we have done over 2000 vaccinations but there are still some patients for whom it is advised, who have not made an appointment or told us they do not want one. Please get in touch if this applies to you!


FRIENDS & FAMILY TEST

In accordance with government requirements, from 1st December 2014 we are asking for your views about the practice in a very short questionnaire called the Friends & Family test. Some questionnaires will be avaiable in receptioj for you to fill in and return. Alternatively you may do the questionnaire online at www.cfep.net/0qt

The results will be collated and a short report produced every month

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CQC "Intelligent monitoring"

This practice has not yet had a CQC inspection, therefore we are disappointed that the recent press reports about the quality of all practices are taken from a source that declares that “…this isn't a judgment on GPs. The profiles bring together information that helps us make decisions about inspections." 

Our team of GPs, other clinicians and administrative staff are very dedicated and aim to provide the best quality service to our patients. 

 This report makes an arbitrary rating of our practice which may not accurately reflect the quality of the services that we provide We are always keen to learn about how we can improve our services and await an inspection from the CQC. We aware that they have set themselves a target to inspect ALL practices by April 2016.

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   TRAINING

THE NEXT DATE WHEN THE PRACTICE WILL BE CLOSED FOR TRAINING IS ON TUESDAY 10th FEBRUARY FROM 12 NOON. IF YOU NEED URGENT ATTENTION WHEN WE ARE CLOSED PLEASE CALL THE SURGERY NUMBER AND YOUR CALL WILL BE DIVERTED TO THE APPROPRIATE SERVICE, OR CALL 111

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Named GP for patients aged 75 and over

From April 2014, all patients aged 75 and over will have a named GP who has overall responsibility for the care and support that the surgery provides for them.

The named GP will also work with  other health and care professionals to ensure that those patients over 75 who are vulnerable and at risk of admission to hospital has a care plan which meets their individual needs.

 


TEXTING SERVICE
 
From 18th August we have started a texting service for patients to remind them of booked appointments. If we do not have your mobile number and you would like to take advantage of this service, please let us your know so we can update your records.
.
We will also be able to use this to remind patients to come for flu jabs, for example.
 
If we have your mobile number but you may have forgotten to update it on our records please let us know.
 
We hope you like this latest innovation!
 

Nottingham Circle

There is a fairly new service in Nottingham designed to help people get out and about and meet new friends..especially after periods of illness or being housebound. They organise many different type of events from coffee and a chat, to joining a balloon flight. Some of this is free, and some is charged for. It is a great initiative in  Nottingham.

They can be contacted on Nottingham 9787846 if you would like to find out more, or visit www.nottinghamcircle.org.uk.

Generally you need to be over 50 to join, but there is a current pilot where free membership is being offered to anybody aged 45+ .

 

HELP US TO HELP YOU

We want all our patients to be able to get through to us when they need to, and avoid the frustration of an engaged telephone. We therefore ask that unless your problem is urgent and you need an appointment that morning, please DO NOT phone between 8.30am and 9.30am. For results, in particular, we suggest that you phone in the afternoon,when the surgery can be a little quieter and the phone lines less busy.

Please remember that most appointments are only 10 minutes long. This means that your doctor or nurse may only be able to deal with one problem in each appointment.

Urgent apppointments are only for those problems which are urgent, and cannot wait until a routine appointment is available.

 


You can book routine GP appointments and order authorised repeat prescriptions via the internet - just click below

calendar Click Here to book/cancel your appointment online

pill Click Here to order your repeat prescription online


We have an automated arrivals screen, situated just before you reach the reception desk. Please feel free to record your arrival for your appointment on the screen. It is very user friendly. We hope this will give the receptionists more time to help with queries and booking appointments.


We  now offer a few routine appointments on Mondays and Tuesdays with a GP, from 7am. These can be booked in the usual way.


 We are planning to extend our online service to allow patients to view limited aspects of their own medical record. This will allow patients to look at what allergy information we hold for them, and what medication the have on current presciption lists. This will be in place by the end of march 2015

 

How You Can Help Us with our service sherwood health centre

 Patients can help us by:

  • Turning up on time for appointments
  • Avoid phoning us first thing in the morning, unless your need is urgent
  • Being patient if the doctor or nurse is running late
  • Only requesting home visits if you are too ill to attend surgery
  • Letting us know if you cannot keep your appointment
  • Telling us if you change your name, address or phone number

With your help we can offer routine appointments within two working days, avoid you waiting too long in the waiting room, process repeat prescriptions rapidly, and see you on the same day if your problem is urgent.

 


WE HAVE A PATIENT PARTICIPATION GROUP, run by Dr Irfan Malik. Meetings are held once a month for about an hour alternating between Friday afternoons and wednesday evenings, here at the Health Centre. If you are interested in being involved please contact Dr Malik at the surgery, or by e-mail to   drimalik@hotmail.co.uk

There is a special page for this group.. Please click on the link higher up this page on the right

(Site updated 17/12/2014)
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