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Noticeboard

Opening Hours
The reception area is open from 8.30 am to 6.30 pm Monday to Friday. We are closed at weekends and on all public holidays.

We have extended our opening hours. On Mondays, and Tuesdays a few routine appointments are available with a GP from 7am. . Please note that nurse appointments are not available, and the reception telephone will not be on.

Out of Hours
If you or your family need urgent medical care when the surgery is closed, please phone 111. One surgery in the area is offering appointments at weekends. If you call 111 they should be able to direct you to the surgery offering this service.

 

The best time to call the surgery for advice is after morning clinics, usually between 11.30 and 12 noon. If the doctor you wish to speak to is still busy they will call you back, provided you leave a phone number, preferably a land line. 

Registration

The surgery is able to accept new patients who live in our practice area. 

Training

Every two months (but sometimes more often) the practice will be closed on  a Tuesday afternoon to allow protected staff training time. We need to  do this to keep up with changes and developments which affect the practice.  On these afternoons the phones will be switched off for up to five hours, reception may be closed, and any urgent needs will be directed to the out of hours service

The next date is  10th March

Please try our automated arrivals screen next time you come in for an appointment?!

Our current registrar is  Dr Shankar who joined us in August. He will be here until next August.

BABY CLINIC

The health visitors' baby clinic  at Sherwood Health Centre is  on  Tuesdays at 12 noon 

Sexual Health checks are available, Please look up under clinics and services

 Welcome to Elmswood Surgery 


ADVANCE WARNING: NEW REPEAT PRESCRIPTION SERVICE

From June 25th we will be offering a new repeat prescription service which will allow you, if you wish, to have your repeat prescription sent electronically direct to a pharmacy of your choice.

We are hoping that this new service will help to streamline the issue of repeat prescriptions.

If you are interested in using this new service please call in at your preferred pharmacy, and ask them about it. They will be able to help you to "nominate" them as your preferred pharmacy. Alternatively, please ask a member of staff about this when you next call in to the practice.

You may make this nomination prior to the start date or any time after it. Please be assured also that there is no compulsion to use the new service if you prefer not to, and pharmacies are requested not to pressurise patients to nominate them.


 

 ONLINE MEDICAL RECORD VIEWING

If you are registered to book appointments, or order medication, online, you may now also view two aspects of your medical record in the same way. The system is now set so the you may view your medication and allergies through the online access system.

If you would like to be able to use our online system, please ask a receptionist for  details and an application form next time you come to the surgery. We ask that you bring some ID with you preferably including a photo, as the new version allows viewing of your medical record


 FRIENDS & FAMILY TEST

In accordance with government requirements, from 1st December 2014 we are asking for your views about the practice in a very short questionnaire called the Friends & Family test. Some questionnaires will be available in reception for you to fill in and return. Alternatively you may do the questionnaire online at www.cfep.net/0qt

The results will be collated and a short report produced every month

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TRAINING

Our next practice training date when we will be closed from 12 noon, is on  7th July. Please remember you should not try to collect prescriptions or forms on that afternoon, as we will be closed for 5 hours.

We apologise in advance for any inconveneince this may cause. but these sessions are essential to the practice.

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Named GP for patients aged 75 and over

From April 2014, all patients aged 75 and over will have a named GP who has overall responsibility for the care and support that the surgery provides for them.

The named GP will also work with  other health and care professionals to ensure that those patients over 75 who are vulnerable and at risk of admission to hospital has a care plan which meets their individual needs. 


 TEXTING SERVICE

We have a texting service to remind patients of booked appointments. If we do not have your mobile number and you would like to take advantage of this service, please let us your know so we can update your records. If we have your mobile number but you may have forgotten to update it on our records please let us know.
 
We will also be able to use this to remind patients to come for flu jabs, for example.
 We hope you like this service!
 

Nottingham Circle... has a new name..

...............it is now called "Click Nottingham"

There is a special service in Nottingham designed to help people get out and about and meet new friends..especially after periods of illness or being housebound. They organise many different type of events from coffee and a chat, to joining a balloon flight. Some of this is free, and some is charged for. It is a great initiative in  Nottingham.

They can be contacted on Nottingham 9787846 if you would like to find out more, or visit http://clicknottingham.com

Generally you need to be over 50 to join, but there is a current pilot where free membership is being offered to anybody aged 45+ .

 


HELP US TO HELP YOU

We want all our patients to be able to get through to us when they need to, and avoid the frustration of an engaged telephone. We therefore ask that unless your problem is urgent and you need an appointment that morning, please DO NOT phone between 8.30am and 9.30am. For results, in particular, we suggest that you phone in the afternoon,when the surgery can be a little quieter and the phone lines less busy.

Please remember that most appointments are only 10 minutes long. This means that your doctor or nurse may only be able to deal with one problem in each appointment.

Urgent apppointments are only for those problems which are urgent, and cannot wait until a routine appointment is available.

 

You can book routine GP appointments and order authorised repeat prescriptions via the internet - just click below

calendar Click Here to book/cancel your appointment online

pill Click Here to order your repeat prescription online


We have an automated arrivals screen, situated just before you reach the reception desk. Please feel free to record your arrival for your appointment on the screen. It is very user friendly. We hope this will give the receptionists more time to help with queries and booking appointments.


We  now offer a few routine appointments on Mondays and Tuesdays with a GP, from 7am. These can be booked in the usual way.


 

How You Can Help Us with our service sherwood health centre

 Patients can help us by:

  • Turning up on time for appointments
  • Avoid phoning us first thing in the morning, unless your need is urgent
  • Being patient if the doctor or nurse is running late
  • Only requesting home visits if you are too ill to attend surgery
  • Letting us know if you cannot keep your appointment
  • Telling us if you change your name, address or phone number

With your help we can offer routine appointments within two working days, avoid you waiting too long in the waiting room, process repeat prescriptions rapidly, and see you on the same day if your problem is urgent.

 


WE HAVE A PATIENT PARTICIPATION GROUP, run by Dr Irfan Malik. Meetings are held once a month for about an hour alternating between Friday afternoons and wednesday evenings, here at the Health Centre. If you are interested in being involved please contact Dr Malik at the surgery, or by e-mail to   drimalik@hotmail.co.uk

There is a special page for this group.. Please click on the link higher up this page on the right

(Site updated 26/06/2015)
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