Welcome to Elmswood Surgery
We are now booking appointments for flu vaccinations.
We have a large Saturday morning clinic available, on the 29th November. Please contact the surgery to book an appointment if you are:
COPD; asthma and use a brown, red or purple inhaler; chronic kidney or liver disease; chronic neurological disease; diabetes, or are immunocompromised .
We also offer flu vaccinations to carers of those who would struggly greatly if their carer were to fall ill.
This year the Fluenz nasal flu vaccination is offered to all children ages 2,3 & 4, and all children aged under 18 who have one of the medical conditions listed above.
We will be holding separate clinics for these vaccinations. Please DO NOT try to book a child into a Saturday clinic. Call reception and they will sort out an appointment for you
So far we have done nearly 1600 vaccinations but there are still many patients for whom it is advised who have not made an appointment or told us they do not want one. Please get in touch if this applies to you!
CQC "Intelligent monitoring":
This practice has not yet had a CQC inspection, therefore we are disappointed that the recent press reports about the quality of practices are taken from a source that declares that “…this isn't a judgment on GPs. The profiles bring together information that helps us make decisions about inspections."
Our team of GPs, other clinicians and administrative staff are very dedicated and aim to provide the best quality service to our patients.
This report makes an arbitrary rating of our practice which may not accurately reflect the quality of the services that we provide and we are anxious that our patients are not caused any concern where it is not warranted. We are always keen to learn about how we can improve our services and await an inspection from the CQC. We aware that they have set themselves a target to inspect ALL practices by April 2016.
THE NEXT DATE WHEN THE PRACTICE WILL BE CLOSED FOR TRAINING IS ON TUESDAY 4TH NOVEMBER FROM 12 NOON. IF YOU NEED URGENT ATTENTION WHEN WE ARE CLOSED PLEASE CALL THE SURGERY NUMBER AND YOUR CALL WILL BE DIVERTED TO THE APPROPRIATE SERVICE, OR CALL 111
Named GP for patients aged 75 and over
From April 2014, all patients aged 75 and over will have a named GP who has overall responsibility for the care and support that the surgery provides for them.
The named GP will also work with other health and care professionals to ensure that those patients over 75 who are vulnerable and at risk of admission to hospital has a care plan which meets their individual needs.
From 18th August we have started a texting service for patients to remind them of booked appointments. If we do not have your mobile number and you would like to take advantage of this service, please let us your know so we can update your records.
We will also be able to use this to remind patients to come for flu jabs, for example.
If we have your mobile number but you may have forgotten to update it on our records please let us know.
We hope you like this latest innovation!
There is a fairly new service in Nottingham designed to help people get out and about and meet new friends..especially after periods of illness or being housebound. They organise many different type of events from coffee and a chat, to joining a balloon flight. Some of this is free, and some is charged for. It is a great initiative in Nottingham.
Generally you need to be over 50 to join, but there is a current pilot where free membership is being offered to anybody aged 45+ .
HELP US TO HELP YOU ~
We want all our patients to be able to get through to us when they need to, and avoid the frustration of an engaged telephone. We therefore ask that unless your problem is urgent and you need an appointment that morning, please DO NOT phone between 8.30am and 9.30am. For results, in particular, we suggest that you phone in the afternoon,when the surgery can be a little quieter and the phone lines less busy.
Please remember that most appointments are only 10 minutes long. This means that your doctor or nurse may only be able to deal with one problem in each appointment.
Urgent apppointments are only for those problems which are urgent, and cannot wait until a routine appointment is available.
You can book routine GP appointments and order authorised repeat prescriptions via the internet - just click below
Click Here to book/cancel your appointment online
Click Here to order your repeat prescription online
We have an automated arrivals screen, situated just before you reach the reception desk. Please feel free to record your arrival for your appointment on the screen. It is very user friendly. We hope this will give the receptionists more time to help with queries and booking appointments.
We now offer a few routine appointments on Mondays and Tuesdays with a GP, from 7am. These can be booked in the usual way.
We are planning to extend our online service to allow patients to view limited aspects of their own medical record. This will allow patients to look at what allergy information we hold for them, and what medication the have on current presciption lists. This will be in place by the end of march 2015
How You Can Help Us with our service
Patients can help us by:
- Turning up on time for appointments
- Avoid phoning us first thing in the morning, unless your need is urgent
- Being patient if the doctor or nurse is running late
- Only requesting home visits if you are too ill to attend surgery
- Letting us know if you cannot keep your appointment
- Telling us if you change your name, address or phone number
With your help we can offer routine appointments within two working days, avoid you waiting too long in the waiting room, process repeat prescriptions rapidly, and see you on the same day if your problem is urgent.
WE HAVE A PATIENT PARTICIPATION GROUP, run by Dr Irfan Malik. Meetings are held once a month for about an hour alternating between Friday afternoons and wednesday evenings, here at the Health Centre. If you are interested in being involved please contact Dr Malik at the surgery, or by e-mail to email@example.com
There is a special page for this group.. Please click on the link higher up this page on the right
(Site updated 20/11/2014)